Privacy policy

 

Privacy Policy

 


Last updated: [August 2025]


This Privacy Policy describes how Wimaty Ecommerce (“OurMémoire”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://ourmemoire.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).


For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we process.


By using or accessing our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or Services.

 

 

 

Changes to This Privacy Policy

 


We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal, or regulatory reasons.

When we make updates, we will revise the “Last updated” date above.

In some cases, we may notify you by email or through a notice on our Site.

 

 

 

Information We Collect

 


 

Information You Provide Directly

 


We collect personal information that you provide directly, such as:

 

  • Contact details: name, billing/shipping address, phone number, email address.

  • Order details: payment confirmation, products purchased, delivery details.

  • Account information: username, password, security credentials.

  • Support communications: information shared when contacting customer service.

  • Shopping activity: items viewed, added to cart, or saved to wishlist.

 


 

Information Collected Automatically

 


When you interact with our Site, we automatically collect certain information (“Usage Data”) through cookies, pixels, and similar technologies, such as:

 

  • Device and browser information

  • IP address, approximate location

  • Pages viewed, time spent, navigation patterns

  • Cart activity, including abandoned carts

 


 

Information from Third Parties

 


We may also obtain information from:

 

  • Shopify (our ecommerce platform)

  • Payment processors (Stripe, PayPal, credit card providers)

  • Advertising and analytics partners

 

 

 

 

How We Use Your Information

 


 

Providing Services & Fulfilling Orders

 

 

  • Processing payments

  • Shipping orders

  • Handling returns/exchanges

  • Managing account information

 


 

Marketing & Advertising

 

 

  • Sending promotional emails or updates

  • Delivering personalized ads

  • Using cookies for cart reminders and engagement

 


 

Security & Fraud Prevention

 

 

  • Detecting fraud

  • Protecting accounts

  • Preventing unauthorized activity

 


 

Customer Support

 

 

  • Responding to inquiries

  • Communicating about orders

 

 

 

 

Cookies & Tracking Technologies

 


We use cookies to:

 

  • Enable core functions (cart, checkout, login)

  • Measure Site performance

  • Improve experience and personalization

  • Support advertising features (including Shopify Audiences)

 


Disabling cookies may impact Site functionality.

 

 

 

How We Share Information

 


We may share personal information with:

 

  • Service providers (shipping carriers, payment processors)

  • Business & marketing partners (Shopify, analytics tools)

  • Affiliates within Wimaty Ecommerce

  • Legal authorities when required

 


We do not sell personal information for money.

We may “share” data for advertising purposes as defined under privacy laws like CCPA/CPRA.

 

 

 

User Generated Content

 


Reviews or content you submit may become public.

Avoid sharing personal information you want to keep private.

 

 

 

International Users

 


Your data may be stored or processed outside your home country, including in:

 

  • EU

  • Canada

  • United States

 


Where necessary, we use legal safeguards like EU Standard Contractual Clauses.

 

 

 

Children’s Data

 


Our Services are not intended for children under 16.

We do not knowingly collect data from minors.

If a child has submitted information, contact us at info@fullystep.com.

 

 

 

Data Retention & Security

 


We retain information as long as necessary to:

 

  • Provide services

  • Comply with laws

  • Resolve disputes

 


We use reasonable security measures, but no system is fully secure.

Keep your account credentials safe.

 

 

 

Your Rights

 


Depending on your region, you may have rights to:

 

  • Access your data

  • Request deletion or correction

  • Withdraw consent

  • Opt-out of marketing or cookies

  • Restrict certain processing

 


To exercise these rights, contact info@fullystep.com.

 

 

 

Complaints

 


If you are not satisfied with how we handle your data, you may:

 

  • Contact us at info@fullystep.com

  • EU/UK users: contact your Data Protection Authority

  • Canada: Office of the Privacy Commissioner

  • US: your state Attorney General

 

 

 

 

Contact Us

 


If you have questions about this Privacy Policy, contact:


📧 info@fullystep.com

 

 

 

Company Information

 


Wimaty Ecommerce

Buerweg 11

1861CG Bergen (NH)

Netherlands